ASUS DISPLAY WARRANTY GUIDE
ASUS Dead Pixel Policy & Zero Bright Dot (ZBD) Rules
Complete guide to ASUS Zero Bright Dot guarantees on ROG Swift, ProArt, and TUF Gaming monitors, pixel defect tables, and warranty claim instructions.
Inspect Your ASUS Monitor for Pixel Defects
Confirm whether your monitor has bright dots, dark dead pixels, or subpixel clusters in fullscreen.
Launch Fullscreen Dead Pixel Test →ASUS Zero Bright Dot (ZBD) Guarantee Explained
ASUS classifies display defects into Bright Dots (subpixels stuck in the ON state, glowing white or colored against a black background) and Dark Dots (subpixels stuck in the OFF state, appearing black against colored/white backgrounds).
Under the ASUS ZBD Guarantee, models designated with ZBD are guaranteed 0 bright subpixels throughout the warranty coverage window.
ASUS Defect Allowance Matrix:
| ASUS Series | Bright Dot (ZBD) Policy | Dark Dot Threshold | Warranty Coverage |
|---|---|---|---|
| ASUS ProArt Series (PA/PQ) | 0 Bright Dots (ZBD) | > 5 Dark Dots | 3 Years + Color Calibration Guarantee |
| ASUS ROG Swift & Strix (OLED) | 0 Bright Dots (ZBD) | > 5 Dark Dots | 3 Years (Includes OLED Burn-In) |
| ASUS TUF Gaming (VG Series) | > 3–5 Bright Dots | > 5 Dark Dots | 3 Years Standard Limited |
| ASUS ZenScreen & Portable | > 3 Bright Dots | > 5 Dark Dots | 3 Years Limited |
How to Claim ASUS Warranty for Dead Pixels
- Document Defect Coordinates: Open our fullscreen test, select pure Black (#000000), and photograph the glowing bright dot clearly showing its position on the screen.
- Check Serial Number & Model: Locate the ASUS serial number on the barcode sticker located on the monitor’s I/O panel.
- Submit ASUS RMA: Visit ASUS Support Portal or contact an ASUS authorized service center to request an RMA replacement under the ZBD warranty.
Compare Brand Warranty Thresholds
Compare ASUS with Dell, LG, Samsung, and Apple.
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